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Warranty Requests

Every new ICI home is protected by the HBW 2-10 warranty — here's how to request service.

Your ICI Home Comes with a HBW 2-10 Warranty!

Every new ICI Home is covered by one of the most comprehensive home warranty programs in the marketplace today. For homebuyers, an HBW 2-10 warranty safeguards your largest single investment, and protects you against unexpected repair or replacement expenses. For details, Go to the HBW 2-10 website.

1-Year Workmanship Warranty: Your workmanship warranty establishes the standards applicable to the fit, finish, and materials used in the construction of your home.

2-Year Distribution Systems Warranty: Your systems warranty establishes the standards for your home’s electrical, plumbing, and mechanical systems. The wiring, piping, and ductwork of your new home are addressed under this warranty.

10-Year Structural Warranty: Your structural warranty addresses the designated load-bearing elements of your home.

This is intended to provide a general overview of the Limited Warranty that applies to new ICI homes. Your actual warranty document will be provided at closing. For a copy of the current warranty with specific coverage descriptions, please consult with your sales representative. Nothing herein shall be deemed to create a warranty, either express or implied. Only the Limited Warranty creates any warranty. Please refer to our New Home Care Guide for tips on your care responsibilities.

Warranty Requests

  • If you closed before July 1, 2018

  • If you closed on or after July 1, 2018

    Need help logging into the warranty portal? Watch this video.

* If you have an immediate warranty concern, please call us at (844) 886-4787

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